We believe passionately in a positive relationship between parents and carers, staff and pupils. We strive to ensure staff, parents, pupils and the community have a shared understanding of what we are aiming to achieve at Civitas Academy. If there is any further information you require please do not hesitate to contact the school or talk to a member of staff.

You can find information and updates about Civitas Academy on the weekly bulletins.

The Communication Policy can be found on the 'Policies' page. The main table can be found below.

Your query 

Who you need to talk to 

How to get in touch 

Anything to do with your individual child:  their progress, behaviour or something that has happened on the school playground.  

Your child’s Class Teacher is always the first port of call for any of these queries; they may then involve the Phase Leader or other member of the Senior Leadership team if necessary.  

Phase Leader for Early Years (Reception): Mrs Peters

Phase Leader for Key Stage 1 (Year 1-2) Miss O'Reilly 

Phase Leader for Lower Key Stage 2 (Year 3-4): Mr Williams

Phase Leader for Upper Key Stage 2 (Year 5– 6): Mrs Rapley 


Make an appointment via the school office or drop them a short note which can be passed to them.  


Please note that each teacher will have different times available due to after school clubs and meetings etc.  


Please try to avoid ‘catching’ your child’s teacher in the morning as they need to make a prompt start to the day.  

Messages about medical appointments, childcare arrangements, who is collecting your child etc.  

School Admin:  Mrs Phillips 

  • A brief note/email is best for these matters. Mrs Phillips will then ensure Class Teachers know and we have a record in case of any problems.  

  • 0118 467 6720 

  • [email protected] 

Anything to do with your child’s Special Educational Needs/ Disability (SEND) provision or any concerns you have about possible SEND.  

Again, your child’s class teacher is the first port of call for any of these queries or conversations as they are the teacher responsible and know them best.   

They may then involve the Special Educational Needs Co-Ordinator (SENCo), Mrs Ducker (Interim SENCo) 

[email protected]

Make an appointment via the school office or drop them a short note which can be passed to them.  



Any queries with administration:  pupil records, contact numbers, admissions etc. 

School Admin:  Mrs Phillips 

Any queries with finance:   dinner money, music lessons, school trip payments etc. 

School Admin:  Mrs Phillips 

Any whole school concerns or questions regarding core curriculum. 

Deputy Headteacher: Miss Frain 

Any whole school concerns or questions regarding our pastoral curriculum. 

Assistant Headteacher: Mrs Rapley

Anything to do with whole school issues or ideas for the future or to give some feedback.  

Executive Headteacher: Mrs Ducker 



Any concerns regarding child welfare or family circumstances which we need to be aware of or to discuss serious issues or concerns. 

Designated Safeguarding Lead and Education Welfare and Pastoral Lead: Miss Heslop 

Deputy Headteacher Deputy Designated Safeguarding Lead: Miss Frain

Assistant Headteacher Deputy Designated Safeguarding Lead: Mrs Rapley

[email protected]

  • Make an appointment via the office or write a brief note.  

  • 0118 467 6720  

[email protected]